Privacy Policy

Last Updated: August 3, 2026

Welcome to Brivo. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or purchase products from Brivo.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment providers)
Order history
Customer support communications

Automatically Collected Information

When you use our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referral source
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders;
Provide customer support;
Send order confirmations and shipping updates;
Improve our website, products, and services;
Detect and prevent fraud;
Comply with legal obligations;
Send promotional emails and marketing communications where permitted by law.

Cookies and Tracking Technologies

Brivo uses cookies and similar technologies to:

Improve website functionality;
Remember your preferences;
Analyze website traffic;
Personalize your shopping experience;
Measure the effectiveness of marketing campaigns.

You can disable cookies through your browser settings; however, doing so may affect certain website features.

Sharing Your Information

We may share your personal information with trusted third parties, including:

Payment processors;
Shipping and logistics providers;
Fraud prevention services;
Website hosting providers;
Analytics providers;
Marketing partners;
Government authorities when required by applicable law.

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders;
Provide customer support;
Comply with legal, tax, and accounting obligations;
Resolve disputes;
Enforce our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information;
Correct inaccurate or incomplete information;
Request deletion of your personal information;
Restrict or object to certain processing activities;
Request a copy of your personal data;
Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites or services. Brivo is not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for children under the age of 13 (or the minimum age required under applicable law). We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes become effective immediately upon publication on this page. We encourage you to review this policy periodically.