Terms of Service

Last Updated: August 3, 2026

Welcome to Brivo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you represent that you are at least the age of majority in your jurisdiction or that you have obtained the consent of a parent or legal guardian to use our services.

2. Products and Services

Brivo offers products for purchase through our online store. We reserve the right to modify, discontinue, or limit the availability of any product or service at any time without prior notice.

We make every effort to ensure that product descriptions, pricing, images, and specifications are accurate. However, occasional errors may occur, and we reserve the right to correct them without prior notice.

3. Pricing and Payment

All prices displayed on our website are listed in the applicable currency shown at checkout unless otherwise stated.

By placing an order, you agree to provide accurate billing information and authorize the selected payment provider to charge the total amount due, including any applicable taxes and shipping fees.

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, pricing errors, or violations of these Terms.

4. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Product unavailability;
Payment authorization failure;
Pricing or listing errors;
Suspected fraudulent activity;
Compliance with applicable laws and regulations.

If your order is canceled after payment has been processed, an appropriate refund will be issued.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery may be delayed due to customs procedures, carrier issues, weather conditions, holidays, or other events beyond our reasonable control.

Please refer to our Shipping Policy for additional details.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy and Return and Exchange Policy.

By completing a purchase, you agree to those policies.

7. Intellectual Property

All content available on the Brivo website, including text, graphics, logos, images, icons, videos, product designs, software, website layout, and other materials, is the exclusive property of Brivo or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or otherwise used without prior written permission from Brivo.

8. Prohibited Use

You agree not to:

Violate any applicable laws or regulations;
Use the website for fraudulent or unlawful purposes;
Attempt unauthorized access to our systems or networks;
Upload malicious software, viruses, or harmful code;
Interfere with the security or operation of the website;
Infringe upon the intellectual property or legal rights of Brivo or third parties.

9. Disclaimer of Warranties

The website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, except where prohibited by applicable law.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Brivo shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of, or inability to use, our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the product giving rise to the claim, except where otherwise required by law.

11. Third-Party Services

Our website may integrate or link to third-party services, including payment processors, shipping carriers, analytics providers, advertising partners, and other service providers.

Brivo is not responsible for the content, policies, or practices of any third-party services or websites.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any changes become effective immediately upon publication on this page.

Your continued use of the website after any modifications constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Brivo operates, without regard to conflict of law principles.